Our Customer Contact Centre opening hours will be slightly different over the Christmas period. Please note the changes shown. Our customer contact centre can be reached on: 0191 574 0031 … Read more
News
How to Set Up Low Balance Notifications
Low Balance Notifications allows you to be notified by email when your Tyne Tunnels account is running low on credit. Follow these steps to set the notifications up. We recommend customers who existingly received low balance notifications to check that … Read more
Rainbow Trust – Children’s Charity
TT2 are supporting the Rainbow Trust who provides expert Family Support Workers to families who have a child with a life-threatening or terminal illness. When serious illness affects a child, family life is turned upside down, and time becomes more … Read more
Tyne Tunnels App Update – Auto Top-up (and how-to guide)
We have some new exciting updates for our App! Say hello to Auto Top-up! We introduced Auto Top-up for Pre-paid customers in July (web version) and you can now enjoy the convenience of managing Auto Top-up on your account with … Read more
(Closed) Vacancy at Tyne Tunnels- IT Manager
Click here to apply As IT Manager, you will manage TT2’s computer systems and software including internet-based systems, apps and cloud-based activities. You will be responsible for system maintenance on a daily, weekly, and monthly basis. You will work with … Read more
(Closed) Vacancy at Tyne Tunnels- Forecast & Resource Analyst
Link to apply: Forecast & Resource Analyst We have an exciting opportunity for an experienced full time (37hrs) Forecast & Resource Analyst at its fully COVID 19-secure premises in North Tyneside. TT2 helps the 55,000+ customers who use the Tyne … Read more
(Closed) Vacancy at Tyne Tunnels- Complaints Resolution Advisor
Link to apply: Complaints Resolution Advisor TT2 Limited, the operator of the iconic Tyne Tunnels is currently going through an exciting period of change and growth and we therefore have an exciting opportunity for an experienced full time (37hrs) Complaints … Read more
Auto Top-up: How to Set Up & FAQs
We recommend that if you are an existing Auto Top-up user, check that it’s still set up to meet your needs. Auto Top-up will be disabled on your account if your bank account does not have enough funds to cover … Read more
Tyne Tunnels New Website Design Is Here!
As you may have seen, our website is looking a bit different! We’ve made some big changes to our website to make it easier than ever to: Find the information you need for your Pre-paid account or paying your Pay … Read more
Improvement to our Pre-paid Account Portal
We have successfully migrated all Pre-paid accounts to our more resilient platform. You can now manage your account and top-up as normal. If you still see the maintenance page or have issues, you may need to clear your internet history/cache … Read more