Credit and debit card payments cannot be taken directly at the tunnels. You will drive straight through the tunnels without stopping therefore you can use your debit/credit card to pay online or via our automated telephone payment line by midnight … Read more
Why won’t the ANPR read my number plate?
Incorrect Spacing It is crucial to have the digits spaced correctly. If you are unsure of the required spacing for your registration, you can check how it is displayed on your V5C logbook (or your V778/V750 if you are yet … Read more
What is ANPR?
Automatic Number Plate Recognition (ANPR) is a specialised camera system capable of reading vehicle number plates. The vehicle registration number is read and instantly checked against our database of vehicles registered on pre-paid or exempt accounts. As you drive through … Read more
Can I tow a vehicle through the tunnels?
Yes, but it will need to be checked before entering either of the tunnels. Please pull into the inspection lane on approaching the tunnel. Towed vehicles will be charged separately unless entirely under the control of the towing vehicle i.e. … Read more
Do you examine commercial vehicles?
We do not routinely examine commercial vehicles however drivers of hazardous OR abnormal loads must report before entering the Tunnels. … Read more
I already have an Exemption permit, when do I have to renew?
Renewals are required annually. Please visit our renewal form here. … Read more
How do I apply?
To apply for a Blue Badge exemption account click here, or a Disability Tax exemption click here. … Read more
Am I eligible for an Exemption Account?
You qualify for exempt travel through the Tyne Tunnels if you either: are a Blue Badge Holder are entitled to nil road tax either through the Motability Scheme or if your vehicle is exempt due to disability … Read more
Why have I been sent a UTCN?
UTCNs are issued when: you do not pay within the payment window of by midnight the day after your journey you are a Blue Badge holder who drove straight through without being a registered user or not stopping at an … Read more
How does an Unpaid Toll Charge Notice (UTCN) work?
Find out how a Unpaid Toll Charge Notice (UTCN) works here. … Read more